care instructions

Dusting and Cleaning

To dust use a soft, slightly damp rag. You may want to follow close behind with a dry cloth which will keep the water from leaving (harmless, but visible) streaks on the surface as it dries.

If you need a little more cleaning power, say for that errant dollop spaghetti sauce you missed the night before, use a soft rag medium damp with warm water and a little dish detergent.

Furniture Polishes, etc.

Do not use any waxes, polishes or oils — ever. These substances won’t damage your finish per se, but they will sit on top of it in a thin, hard-to-remove, layer. This much less durable layer will then act as your topcoat and very likely be susceptible to clouding, smudging or discoloration.

Should you inadvertently apply one of these products, there's no emergency. When you have a chance, simply clean the affected surface with a liberal application of an ammonia-based spray cleaner such as you would use for windows or kitchen counters.

Avoiding surface scratches.

Of course, you’ll have some accidents over the years, but there are some preventative measure you can take to avoid finish damage.

Be carefully with ceramics which can have rough, unfinished bottoms. A little adhesive felt applied to the bottom of the ceramic should provide sufficient protection.

Don’t cover your hardwood with glass for “protection.” Eventually grit will buildup between the glass and wood. As the glass shifts, the trapped grit will scratch the finish. Glass will also promote uneven moisture transference which is the cause of warping.

If you use a desk blotter, clean underneath it regularly. It too can trap harmful grit leading to finish damage.

Use place mats at the dinner table — especially if you use ceramic plates.

Use pocket doors with care and according the instructions.

Dealing with serious scratches nicks, dings and dents.

Unless you’re especially lucky or especially careful, you’re going to find yourself with a few signs of ordinary wear and tear over the years. Generally speaking this is nothing to worry about.

If your furniture does suffer a serious break in the finish or the cell structure of the wood, you should call us to find out what to do. If you’re within the Pompanoosuc Mills delivery area and an in-home repair is possible we’ll be happy to come out and fix it for you. Otherwise we can try to talk you through it or help you find a skilled repair person in your area.

Repairs done by Pompanoosuc Mills and not covered by warranty are billed at $50/hour with a $100 minimum.